Questions we get asked
Direct answers to the most common questions.
We focus on design. For development, we work with a network of trusted developers who implement our designs, or we hand over fully specified design files to your existing development team. We stay involved through development to ensure the build matches the design.
Brand identity projects run 2 to 3 weeks. Website design runs 4 to 8 weeks depending on scope. Full brand plus website projects typically run 6 to 10 weeks. We give you a specific timeline at the start of every project.
A completed brief or a 30-minute discovery call is enough to begin. We will send you a simple brief document if you are not sure where to start. No presentation required from your side before the first call.
Yes. Whether you need a complete refresh, a single element redesigned, or just new materials created that match your existing identity, we adapt to where you are. We will tell you honestly if we think something needs changing.
Around 40% of our clients are outside Spain. All deliverables are digital and all communication works fine by video call. We adapt to your timezone for calls and work in English, Spanish, German, and French.
Every project includes 30 days of post-launch support. During this period we address anything not working as expected without charge. Extended maintenance is available as a separate plan.
Yes. The portfolio on the website shows real projects. If you are looking for something specific that you cannot find there, email us and we will send you the most relevant examples for your brief.
You get two rounds of revisions in every project. Before the first design is even presented, we run a brief review so we are aligned on direction. If a concept genuinely misses the mark, we assess case by case and can produce an alternative at our discretion.
Brand projects include AI, EPS, SVG, PNG, and PDF in all key variations. Website projects include Figma source files, exported assets, and developer-ready specifications. Design system projects include Figma component libraries and written documentation.
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